How It Works — Gentle Steps Concierge
White Glove Senior Transitions · Twin Cities, MN

Changing home with grace and confidence.

Moving from the home you've loved takes courage. We're here with every resource, every step — so you never feel alone in the process.

Call Us!  612-562-6006

Free, no-obligation consultation  ·  Serving the Twin Cities Metro

We recommend reaching out 2–6 months before your target move date — though we also support families who need to move right away. Every engagement begins with a free in-home visit. No paperwork. No pressure. Just a conversation.

The Process
Six steps to your next chapter
1
Getting started
First Contact

Call us, fill out our online intake form, or come to us through a trusted referral — from your attorney, physician, financial planner, or a family we've worked with before. We listen first. No pressure, no cost, no obligation.

Phone call Online intake form Referrals welcome
2
Free · In-home · No obligation
Discovery Session

We come to you. Together we walk through the home, understand your timeline and destination, and get to know the senior and family involved. This is where we learn what a smooth transition looks like for your unique situation — and we assess whether real estate services are part of the picture.

No cost Whole-family conversation Real estate assessment No pressure to commit
3
Within 48 hours
Your Custom Plan & Package

We present a written plan with a recommended package and a flat-fee quote — so your family knows the full cost upfront, with no hourly surprises. You choose the level of support that fits your situation, from coordination essentials to full white glove.

Flat-fee pricing Written proposal 3 package options No surprise costs
4
Weeks 1–8 typically
Transition in Motion

This is the heart of the service. We coordinate your entire support team — senior movers, estate sale specialists, junk removal professionals, assisted living locators, and legal or financial referrals — all at a pace that feels right for your family. If the home is being sold, we prepare and list it at the same time.

Sort: keep · donate · sell · discard Estate sale coordination Senior housing placement Home prep for sale Family communication portal
5
Move day
We Are On-Site, Not On-Call

Your family sees a calm, organized professional in charge — not a coordinator texting from across town. Every item is handled with care, especially the sentimental ones. When the day is over, the old home is left clean and ready for its next step.

On-site coordination Senior move specialists Grief doula available Home left broom-clean
6
The finish line
Settled & Connected

You walk into a new home that already feels like home. Beds are made, the kitchen is stocked, pictures are hung, and WiFi is set up. One week later, we follow up to make sure everything feels right — and we can introduce you to a senior fitness trainer to help you feel strong in your new space.

Full unpack & setup Utilities & mail transferred Grocery pre-stocking 1-week follow-up call Fitness trainer introduction
Packages
Choose the right level of support
Starter
Coordination essentials
from $1,499  flat fee

  • In-person consultation
  • Move day coordination
  • Vendor recommendations & coordination
  • Home sorting: keep / donate / sell / discard
  • Same-day move coordination
Unpack & Setup + Real Estate
White glove & home sale
Custom quote  includes real estate

  • Everything in Plus
  • Real estate listing (2 brokerages)
  • Home prep, staging & marketing
  • Full unpack & home setup
  • Financial & legal referrals
  • Family communication portal
  • Fitness trainer introduction