PRIVACY POLICY

Gentle Steps Minnesota
Last Updated: 9 November 2025

Gentle Steps Minnesota (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit gentlestepsmn.com, contact us, or use our services.

By using our website or communicating with us, you agree to this Privacy Policy.

Information We Collect

Information You Provide to Us
We may collect personal information when you:

  • Request information or schedule a consultation

  • Communicate with us by phone, email, or form submission

  • Engage our services

This may include:

  • Name

  • Email address

  • Phone number

  • Address (if service-related)

  • Details regarding your transition needs


Information Collected Automatically

We may collect:

  • IP address

  • Browser type

  • Pages viewed

  • Device information

We use cookies or similar technologies to improve website performance. You can adjust cookie settings in your browser.


How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule and provide services

  • Communicate updates and recommendations

  • Maintain internal records

  • Improve our services and website experience

We do not sell your personal data.


Sharing of Information

We only share your information when necessary, including:

  • With trusted service partners with your consent (e.g., movers, estate sale coordinators)

  • When required by law or legal process

We expect all service partners to maintain confidentiality and ethical care.


Data Security

We take reasonable steps to safeguard your information. However, no system is 100% secure and we cannot guarantee absolute security.


Your Rights

You may request to:

  • Review your personal information

  • Correct inaccurate information

  • Request deletion of personal data, where permitted by law

Contact us to make a request.


Third-Party Websites

Our website may link to external sites. We are not responsible for their privacy practices.


Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.


Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top reflects the most recent version.

Contact Us

Gentle Steps Minnesota
Website: gentlestepsmn.com
Email: [Insert email]
Phone: [Insert phone]

TERMS OF SERVICE

Gentle Steps Minnesota
Last Updated: 5 November 2025

These Terms of Service (“Terms”) govern your use of gentlestepsmn.com and any services we provide. By accessing our website or working with us, you agree to these Terms.

Services

Gentle Steps Minnesota provides senior transition support services, including planning, coordination, and referral to trusted service partners. We do not provide medical, legal, or financial advice.

No Emergency or Medical Services

Our services are non-medical. For medical emergencies, call 911 or contact a licensed medical provider.

Client Responsibilities

You agree to:

  • Provide accurate information related to your service needs

  • Communicate changes regarding schedules, property access, or family decisions

  • Ensure payment for services according to agreed terms

Third-Party Service Providers

We may recommend or coordinate with outside professionals (e.g., movers, estate sale firms). Those providers are independent entities. We are not responsible for their pricing, policies, or performance.

Payment Terms

Service fees will be communicated before work begins. Invoices are due upon receipt unless otherwise agreed.

Limitation of Liability

To the fullest extent permitted by law, Gentle Steps Minnesota is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses arising from third-party service providers

Our maximum liability will not exceed the total amount paid for services directly rendered by us.

Cancellation Policy

If you need to cancel or reschedule, please notify us as soon as possible. Certain project preparations may be billable if work has already begun.

Changes to Terms

We may update these Terms periodically. Continued use of our website or services means you accept the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Minnesota.

Contact

For questions regarding these Terms:

Gentle Steps Minnesota
Website: gentlestepsmn.com
Email: info@gentlestepsmn.com
Phone: 612-562-6006